Our Birmingham Clinic
Outpatient Drug & Alcohol Treatment in Birmingham
Situated in the heart of Birmingham on Bradford Street, Step By Step Recovery brings addiction treatment to the West Midlands.
Our dedicated outpatient clinic gives people the space to confront drug and alcohol addiction head-on, with access to therapists, evidence-based programmes and round-the-clock support, all without having to put their lives on hold.
Private Outpatient Drug & Alcohol Treatment in Birmingham
Flexible and entirely person-centred, our Birmingham outpatient programme is built for people who need real clinical support without a residential stay. Life doesn’t pause for recovery, and we don’t ask you to pause it either. Whether work, family or other responsibilities keep you at home, we’ll design a treatment programme that works around your schedule and still delivers meaningful, lasting results.
Treatment can extend across up to six months and draws on a broad range of proven therapeutic approaches, including cognitive behavioural therapy (CBT), dialectical behavioural therapy (DBT), individual counselling, group work and family therapy. For clients who require a medically supervised detox before outpatient therapy begins, we can arrange a referral to The Lighthouse, our purpose-built residential clinic in Essex.
- Address
Suite 201c Bradford Court Business Centre
123 – 131 Bradford Street
Birmingham
B12 0NS
Contact info
- Phone Number
Getting here,
step
by step
Arriving somewhere new can feel daunting, so we’ve put together a quick video to show you exactly how to find us so there are no surprises on the day.
Take a look before your visit and you’ll know just what to expect.
Facilities & Environment
Every detail of our Birmingham clinic has been designed to support your recovery
One-to-One Counselling
Dedicated private sessions with a specialist addiction counsellor give you a confidential space to examine what lies beneath your addiction and map out a recovery journey that reflects your individual circumstances and aspirations.
Group Therapy
Guided group sessions create a genuinely supportive space where clients draw strength from shared experience, form meaningful peer connections and develop the practical coping skills that make recovery stick.
Holistic Therapy
Addiction takes a toll on the whole person. Our holistic therapies work in tandem with clinical treatment to restore emotional balance and psychological wellbeing, addressing the full picture rather than the surface symptoms alone.
Family Therapy
The damage addiction does rarely stops with the individual. Our family therapy sessions create a safe, structured environment for clients and their loved ones to rebuild trust, restore honest communication and move forward together.
Aftercare & Mentoring
Leaving treatment marks a beginning, not an end. Every client is matched with a mentor who has lived experience of recovery, providing an ongoing source of practical wisdom, solidarity and encouragement as they navigate life beyond our clinic.
24/7 Availability
Whatever hour it is, our Birmingham team is reachable by phone, email or live chat. When difficult moments arise, you will never have to face them without access to someone who can help.
Step inside the Birmingham Treatment Clinic
Step inside our Bradford Street clinic and see the environment where recovery takes shape
Entrance
Clearly signposted entrance so you can find us easily.
The Consultation Room
Calm, professional and designed with your comfort and focus in mind.
Consultation Space
Comfortable chairs to dive into your recovery programme.
A Supportive Team
You’ll be met by one of our friendly and helpful coordinators.
All photos show real clinic spaces with warm lighting and welcoming environments. We prioritise transparency in showing you exactly where you’ll be staying.
Treatment & Support Offered
Cognitive Behavioural Therapy (CBT)
A cornerstone of modern addiction treatment, CBT works by helping you examine the links between your thoughts, feelings and behaviours. By learning to recognise and interrupt the patterns that feed substance use, you begin to build genuinely different ways of responding to the world.
Dialectical Behavioural Therapy (DBT)
Originally developed for emotional dysregulation, DBT has proved highly effective in addiction treatment. It gives clients a concrete toolkit for sitting with distress, managing intense emotions and making healthier choices in the moments that matter most.
One-to-One Counselling
The heart of our approach. Regular private sessions give you dedicated time with an experienced counsellor to work through the deeper drivers of your addiction at a depth and pace that feels right for you, without any audience.
Group Therapy
There is a particular kind of healing that only happens in community. Our facilitated group sessions harness that, bringing clients together to share honestly, challenge each other constructively and discover that recovery is far less isolating than addiction made it feel.
Family Therapy
Addiction rewrites family dynamics in ways that persist long after substance use stops. Our family therapy sessions address those dynamics directly, helping clients and their loved ones develop new ways of relating that actively support recovery rather than inadvertently undermining it.
Relapse Prevention
Sobriety built on insight is far more durable than sobriety built on willpower alone. Our relapse prevention work helps you understand your personal triggers at a deep level, develop responses that hold under pressure and face the future with a genuine sense of preparedness.
FOR FAMILIES
Family and visitor information
When someone is struggling with addiction, the people closest to them are struggling too. Our Birmingham clinic actively involves families in the recovery process, because we know the difference it makes when a client’s home environment supports the work they’re doing in treatment.
Keeping Families Informed
Subject to your consent, we can maintain regular communication with nominated family members, reassuring them of knowing you are safe, supported and making progress, without encroaching on your right to privacy.
Visiting Policy
We actively encourage family involvement at the right stages of treatment. Our team will always be present to help frame visits constructively, ensuring they strengthen your recovery rather than add to the pressures you’re working through.
Family Therapy
Our dedicated family therapy sessions go beyond updates and visits. They provide a professionally facilitated space where the real work of repairing relationships can take place honestly, safely and with proper therapeutic support on hand.
Guidance Before Admission
If family members have questions or concerns before treatment begins, perhaps about what to expect, how to help or what not to do, we are very happy to speak with them directly. A well-informed family is one of the most powerful assets any client can have.
Clinical Team & Safety
The people delivering your care at our Birmingham clinic are experienced and committed in the field. Qualifications matter to us, but so does character; we look for practitioners who bring both clinical rigour and genuine human warmth to their work.
Experienced
Clinicians
Our therapists, counsellors and support staff hold advanced qualifications across psychology, counselling, social work and addiction medicine. A significant number have personal experience of recovery, which deepens their understanding of what clients are going through in ways that training alone cannot replicate.
Evidence-Based Treatment
We do not offer treatments that are unproven or fashionable. Every modality we use has a substantial evidence base behind it, and our team stays current with developments in the field to ensure we are always delivering care that reflects best practice.
Confidentiality & Safeguarding
The trust clients place in us is something we guard carefully. All personal information is handled under strict confidentiality protocols in full compliance with UK GDPR and safeguarding legislation, and staff receive regular training to ensure those standards are consistently upheld.
24/7
Clinical Support
Our clinical team does not keep office hours. Whether it is the middle of the night or a difficult Sunday afternoon, support is available because the moments when you most need help rarely arrive at convenient times.
Personalised Care Planning
Cookie-cutter treatment plans do not produce lasting recovery. At our Birmingham clinic, every programme is built from scratch around the individual, taking account of their history, their strengths, their specific vulnerabilities and their personal vision of what a life beyond addiction looks like.
- Registered
- Accredited
- Regulated
- Registered
Common Questions
Our team answers frequently asked questions
Have questions about your recovery journey? In this video series, our team walks through the questions we hear most often, from what to expect at each stage to practical tips for staying on track, so you can move forward with confidence and clarity.
Can family members attend the virtual or online therapy options provided by the Birmingham clinic?
Speaker:
Dr Nik Mann
GP & Addiction Medicine Specialist
“Family involvement is just as important to our online therapy as our in-person therapy. Our online course was adapted for people who can’t travel to clinic or live a long distance away. Similarly, family therapy can be adjusted in the same way.
Depending on whether a session can be carried out online really depends on what’s being talked about and what suits you and your family. Sometimes it’d be better to be in the same room as someone, sometimes being online would be perfectly acceptable. The next best step is to speak to your loved one’s therapist and they can advise you further on what to do next.”
Can alcohol addiction be treated without going into residential rehab?
Speaker:
Dr Nik Mann
GP & Addiction Medicine Specialist
“In short, it is possible to detox from alcohol without going into residential rehabilitation units, but it is not easy. Alcohol is one of the most difficult things to come off because it’s so widely available throughout the community in almost every shop you go into these days. Also, withdrawal from alcohol can be a life-threatening illness and should not be embarked upon lightly.
In our residential rehabilitation unit, you can be treated and medically supervised with medications to ease the symptoms of withdrawal. However, out in the community, services can be patchy at best and finding someone to prescribe for you might be difficult. Therefore, we’d always recommend initial residential rehabilitation for alcohol detoxification.”
Is it dangerous to stop alcohol without supervision?
Speaker:
Dr Nik Mann
GP & Addiction Medicine Specialist
“Yes, unfortunately it can be very dangerous to stop drinking without medical supervision. Unfortunately if you or your loved one is dependent on alcohol and you stop taking alcohol suddenly you could suffer from withdrawal, seizure which could even become fatal. That is why we always recommend contacting a doctor or a recovery service before you stop drinking so that you can discuss how to do this in the most safe and sustainable way.”
Where is the Birmingham clinic located and is there parking or easy public transport access?
Speaker:
Elisabeth Turner
Admissions Co-Ordinator
“Our Birmingham clinic is based in the Bradford Business Centre in Bradford Street, Digbeth. It’s in central Birmingham so there’s lots of links to public transport. There’s New Street train station and lots of bus links. If traveling by car, there’s plenty of parking nearby but if you call into the office and book an appointment we can easily direct you to parking or the nearest bus route.”
In our residential rehabilitation unit, you can be treated and medically supervised with medications to ease the symptoms of withdrawal. However, out in the community, services can be patchy at best and finding someone to prescribe for you might be difficult. Therefore, we’d always recommend initial residential rehabilitation for alcohol detoxification.”
How do I help someone I love who is struggling with alcohol addiction?
Speaker:
Dr Nik Mann
GP & Addiction Medicine Specialist
“Seeing someone you love who is struggling with alcohol or addiction to another substance can be really difficult. It’s really challenging to offer them any help until they’re willing to accept that they need it. However, there are lots of organisations available who can offer them support, such as Alcoholics Anonymous and other drug-related fellowships. Or you could reach out to the team at Step-by-Step Recovery and get some helpful advice and support from the staff who, because of their own experience, might be able to advise you well.”
What are the long-term effects of alcohol addiction?
Speaker:
Dr Nik Mann
GP & Addiction Medicine Specialist
“We all know that excessive alcohol might sometimes mean you need a liver transplant in the long term, but there are many more long-term effects of alcohol which are slightly less severe. Alcohol is a poison but in small quantities can make you feel happy or even relaxed.
But if you regularly drink too much, you will cause yourself many different problems. In terms of your physical health, you might suffer from stomach ulcers or bleeding from your bowels. You could suffer from pancreatitis and eventually you might need a liver transplant. In terms of your mental health, alcohol is a depressant and although it might make you feel happy for a short time,
Ultimately, excessive amounts will make you feel down and depressed. And in terms of your social problems, you may lose your job, your family, your relationships, or run into debt.”
What's the difference between alcohol rehab and alcohol detox?
Speaker:
Danielle Byatt
Treatment Director
“The difference between alcohol rehab and alcohol detox is that alcohol detox focuses more on the physical aspect of alcoholism, whereas alcohol rehab focuses on the core issues. So for somebody who is an alcoholic, it’s important that they’re able to understand the reasons why they’ve started drinking and also to be able to learn some tools so that when they complete treatment, they’re able to go and live an alcohol-free life.”
What are the operating hours for the Birmingham clinic during the week and weekends?
Speaker:
Danielle Byatt
Treatment Director
“Our Birmingham Clinic operates on an appointment only basis. What that means is that we’ll do our best to find an appointment time to suit you. We can usually facilitate assessments during the week, nine till five, on a weekend or during the evening. The best thing to do is to give our Birmingham Clinic a call and we’ll do our best to find an appointment time that works for you.”
If I can't travel to Bradford Court, does the Birmingham clinic have online or virtual rehab options?
Speaker:
Danielle Byatt
Treatment Director
“Yes, at our Birmingham Clinic we offer various different options and choices when it comes to accessing our service. We understand that it may be difficult for people to get to Bradford Street, so we will do our best to meet your needs in whatever ways we can, whether that be with a telephone consultation or assessment or an online Teams meeting. We will always do our best to try and be able to find you an appointment that suits you.”
What should I expect during my face-to-face confidential chat when I first visit the Birmingham Clinic?
Speaker:
Danielle Byatt
Treatment Director
“At the Birmingham Clinic we understand that reaching out and asking for help for the first time can be difficult and it can be daunting. We operate a non-judgmental empathic service.
where you can come to talk to us in confidence about what’s happening for you and how you’ve got to where you are. We might have to ask you some leading questions about how much you’re using, how long you’ve been using. This is because we need to assess your needs and to try and find the best treatment plan for you. So please, if you’re struggling, reach out and speak to a member of our team who will always be there to offer advice and support.”
If I live in Birmingham but need an immediate inpatient detox, how quickly can you transfer me to your residential clinic?
Speaker:
Elisabeth Turner
Admissions Co-Ordinator
“If it becomes clear in your assessment that you need immediate medical detox, our team won’t wait around. We will coordinate directly with Lighthouse in Essex and where possible admit straight away. Urgent admissions do happen and can happen very quickly depending on assessment, medical history and your needs. If the Lighthouse in South End is a little bit too far, we do have clinics locally that we work directly with and we’ve got a good working relationship with them.
If you have any enquiries or you’re in a situation where you feel an immediate admission is required, please do not hesitate in calling us. If there’s an out of hours issue, please call our phone line and we’re happy, happy to help you.”
Who is the medical professional overseeing treatments at the Birmingham clinic and what is their role?
Speaker:
Dr Nik Mann
GP & Addiction Medicine Specialist
“Our Birmingham clinic is led by experienced counsellors and therapists who will together work out your treatment programme around one-to-one and group therapy. They will get to know you in real detail and understand your circumstances well. Should your assessment suggest you require medical detoxification, this will be overseen by our doctor based at the lighthouse, our residential unit in Essex.
They will monitor your care carefully around the clock to ensure everything is safe for you. So whether you’re based in Birmingham or not, whatever your needs turn out to be, we’ll get you to the right specialist at the right time.”
How long does an aftercare planning service last at the Birmingham hub once my main treatment ends?
Speaker:
Danielle Byatt
Treatment Director
“Step by step recovery, we offer a lifetime of aftercare at our Birmingham Clinic. What that means is that how long you attend aftercare depends entirely on you. You you can use the service every week for the next five or 10 years, or you may decide that after a few months that you’ve built up enough tools and that you’re engaging in fellowship so that you no longer feel that you need the aftercare service. However, the service is always there.
Once you’ve completed a 28 day treatment programme in our residential clinic, aftercare is there for you to use as and when you need it.”
How do we know if our loved one is a right fit for Birmingham’s outpatient care or if they need a higher level of residential care?
Speaker:
Dr Nik Mann
GP & Addiction Medicine Specialist
“This is exactly what the initial assessment is there to work out, so you’re not left guessing on your own. Our Birmingham team will work out whether your loved one is likely to suffer from dangerous withdrawal or whether they could be maintained at home with excellent support. Health patient care tends to suit people whose addiction is less severe and who have commitments such as family or work to maintain and have a safe and stable environment at home to return to each evening.
If there is significant risks to them or triggers at home, they may be better placed seeking support in our residential centre, The Lighthouse in Essex. Whatever the assessment initially shows, our team will work hard to provide you with the best advice, regardless of how difficult each circumstance is to overcome.”
If our loved one is resisting help, can the Birmingham team give us advice on how to approach them?
Speaker:
Elisabeth Turner
Admissions Co-Ordinator
“If your loved one is resisting help, can be the hardest part. Our team genuinely here to support you through that process with practical tips on how to talk to them or ignite conversations or even offering support in talking to them directly. It can really help to talk to them, to somebody who’s been in recovery or has been into rehab and alleviate some of those fears. In our experience, we find that most people that are resistant have just got fear about getting into recovery. Our team are very
well-versed, supporting the family too. Sometimes having a conversation with a team member about your fears of why they’re resisting can really help see a path to helping them.”
How do we get in touch with the Birmingham admissions coordinator outside of regular office hours?
Speaker:
Elisabeth Turner
Admissions Co-Ordinator
“If you need to contact us outside of the Birmingham office at usual times, then the best way to do that is our national free phone admissions line. Whoever picks up that call will able to access your situation and either deal with it directly or pass it to the relevant person at Birmingham office. Please do not hesitate in calling us whenever you need to, there will be someone at the end of the phone.”
PATIENT STORIES
What people say about our Birmingham clinic.
Recovery looks and feels different for everyone, and the people best placed to describe the experience of our Birmingham clinic are those who have been through it. Read what some of our clients have to say.
Very rarely can we say someone has impacted our life’s selflessly , however we most definitely think Grant at Step By Step Recovery has. His passion and empathy is beyond any job description and his ability to be mindful and thoughtful in offering advice to family members is unique.
N.O.
Nicola O.
Alcohol Rehab - London Clinic
I was lucky enough to find this amazing team over one and a half years ago now. They literally saved my life, which I will be grateful for the rest of my life. The team and the treatment were professional and very friendly. I can’t recommend them enough.
L.F.
Lee F.
Drug Rehab - London Clinic
The aftercare I continue to receive from SBS is essential for my ongoing recovery. The best decision my family made for me to begin my journey to live a life free from the misery and pain of addiction. Thank you!
J.O.
Jacqueline O.
Alcohol Rehab - London Clinic
Three specialised Clinics
Explore Our Other Clinics
Our Birmingham outpatient clinic is one part of a wider network. Step By Step Recovery also operates a purpose-built residential rehab clinic in Essex and an outpatient centre in London, so wherever you are, and whatever level of support you need, expert care is within reach.
RESIDENTIAL
Essex Clinic
- 1A Southchurch Avenue, Southend-On-Sea, SS3 9BA
- 01702 296 006
outpatient
London Clinic
- Finsgate House, 5 Cranwood Street, London, EC1V 9EE
- 0207 118 9400
outpatient
Birmingham Clinic
- Suite 201c Bradford Court Business Centre, 123 – 131 Bradford Street, Birmingham, B12 0NS
- 01702 296 006
Take the first step today
The hardest part is picking up the phone. After that, we take it from there. Call our team free on 0800 170 1222, any time of the day or night, and speak to someone who genuinely understands addiction and can help you work out the right next step. Every conversation is completely confidential.
Your enquiry is completely confidential. We’re here to help, not to judge.